Service Centers in India: Brand-Wise Customer Care Directory

Browse service centers and customer care by brand

Select a brand below to open its dedicated India service-center directory. These links are retained from the original directory and organized by product category for easier browsing.

How to find an authorized service center near you

1. Identify the manufacturer and product: Note the model name, serial number and product category. Different product lines may use different service networks.
2. Open the relevant brand page: Use the directory above to locate the brand and available background information.
3. Check the official support channel: Search the manufacturer's official website for its current service-center locator, support ticket system or repair booking process.
4. Confirm service availability: Verify the full address, working hours, appointment requirements, repair charges and warranty eligibility before visiting.
5. Keep a service record: Obtain a complaint or job-sheet number and retain receipts, written estimates and repair updates.

Warranty claims, repairs and data safety

Warranty coverage depends on the product, purchase date, warranty document and manufacturer's terms. Some products qualify for on-site assistance, while others require carry-in service or shipping to a designated repair facility. Physical damage, liquid exposure, unauthorized repairs and consumable parts may be treated differently under the applicable warranty.

Before submitting a phone, computer, hard drive or other data-bearing device, make a backup where possible and remove sensitive information if appropriate. Ask whether diagnosis or replacement may erase data. Never share account passwords or one-time verification codes unnecessarily.

For paid repairs, request a written estimate and confirm whether replacement parts and repair work carry a separate warranty.

Consumer complaints and escalation in India

Consumers may have remedies for defective goods, deficient services and unfair trade practices under the Consumer Protection Act, 2019, subject to the facts and applicable law. First raise the issue with the seller or manufacturer, giving the invoice, warranty documents, job-sheet details and a clear description of the requested resolution.

If the issue remains unresolved, you can seek guidance through the National Consumer Helpline. For eligible disputes, the appropriate consumer dispute redressal commission may provide a formal remedy. Keep copies of correspondence and supporting documents.