How to contact Creative customer support in India
Creative Technology manufactures audio products such as Sound Blaster sound cards, speakers, headphones and related accessories. For repairs, product registration, downloads and warranty questions, start with the official Creative support website. Select your product and region to check the currently supported service or return procedure.
Keep the product model, serial number, invoice or proof of purchase, and a short description of the fault ready. Warranty eligibility and the available service channel depend on the product and purchase terms.
Important: The physical addresses, telephone numbers and Addonix contact details below are retained from the original directory for historical reference. They have not been independently verified as current Creative-authorized service locations. Confirm any address or repair instructions directly with Creative before travelling or shipping a product.
Before requesting a repair
Check the product's power supply, cables, pairing or USB connection, and settings. Where applicable, use the official support portal to obtain compatible drivers, firmware and troubleshooting instructions. Avoid installing software from unverified websites.
When contacting support, ask whether the product qualifies for an in-warranty repair, replacement, return authorization or paid service. Back up relevant data, remove personal information where possible, and request written confirmation before sending hardware to a service address.
Creative service center addresses by city
These are the original directory entries, including listed Addonix Computers contacts. The details may be outdated and should not be treated as a live list of authorized centres.
Vasai / Thane (listed main centre)
Survey 161 Part 2 Plot 2 Vakan Pada Road National Highway No 8 Vasai
Phata Post Pelhar Tal Vasai Thane Maharashtra-401208
Ph- 0250-6450153, 0250-5612005
support@addonixcomputers.com
Dehradun
Sambhavi Lok, Opp. Punjab Sales General Mahadev Singh Road Port
Office Kanwali Dehradun Uttaranchal-248001
Ph- 0135-5546333
dehradun@addonixcomputers.com
Guwahati
House No.17 Paul Compound Behind Kanya Apartment K.C.Choudhury Road
Chatribari Guwahati-781008
Ph- 0361-2731201
guwahati@addonixcomputers.com
Ludhiana
G.T.Road, Village Sahnewal Khurd, Post Office Sahnewal Dist Ludhiana
Ludhiana Punjab-14112
Ph- 0161-2847587
ludhiana@addonixcomputers.com
Mumbai
Rashdhara Co-Op Society,
C-Wing Ground Floor 385 S.V.P. Road Opp Vanita Vishram Near
H.N.Hospital Mumbai-400004
Ph- 022-30949886
mumbai@addonixcomputers.com
Raipur
C/o Ashish Bajpee Near Local State Bank Shanti Nagar Marg New Shanti
Nagar Zilla Raipur-49200
Ph- 0771-5538333
raipur@addonixcomputers.com
Frequently asked questions
How can I find an authorized Creative service center?
Use Creative's official support channel and ask for the latest India-specific repair or return instructions. The historical entries on this page are not proof of current authorization.
What documents are needed for a warranty claim?
Usually a purchase invoice or other proof of purchase, the product model and serial number, and details of the issue. The exact requirements depend on the warranty terms.
Should I send a device to an address listed here?
No. Obtain confirmation and any required return authorization from Creative or its current authorized service partner first.
